Shipping & Delivery
Shipping is free of charge worldwide from Curated Grey.
We work with many craftsmen and trusted manufacturers around the world. When you place an order, unless it is a candle, it will come directly from their facilities. This allows us to pass the saving onto you with free worldwide delivery and allows us to operate more sustainably.
Our customers can typically expect to receive their items within 10-20 business days from dispatch. Timescales may vary dependent on manufacturer but orders very rarely exceed the maximum time frame of 30 business days.
All orders will be processed & dispatched within 2-5 business days from the date the order is placed.
All of our candles are handmade in the UK and are delivered within 3-4 days.
We work with many suppliers so if your order contains multiple items they are likely to be dispatched and delivered individually across a number of days.
We cannot guarantee that all items will arrive at the same time.
Depending on your location and the location of our supplier, you may be required to pay import and customs fees on arrival into your country.
We are not responsible for any of these fees or any other associated taxes. Products returned back to us due to unpaid fees will not be refunded. If you require redelivery, a fee will apply.